At Daaji Global Services Private Limited, we specialize in providing customized back-office operations, inbound call support, and chat support services. Our focus is to help businesses streamline their operations, reduce costs, and enhance customer satisfaction.
Back-Office Operations
We take the complexity out of managing your back-office tasks, allowing your team to focus on core business activities. Our back-office solutions are designed to deliver accuracy, efficiency, and compliance.
Our Back-Office Services Include:
Data Entry & Management: Precise and organized handling of your data to ensure accuracy and easy retrieval.
Document Processing: Efficient management of forms, applications, and documentation.
Billing & Invoicing: End-to-end support for generating and managing invoices with accuracy.
Payroll Processing: Seamless payroll management to ensure timely and error-free salary disbursements.
Retirement Plan Administration: Expertise in handling 401K and 403b plans, including enrollments, contributions, trades, and 22c2 requests.
Reporting & Analytics: Generating actionable insights through detailed reports tailored to your business needs.
Why Choose Us for Back-Office Operations?
Proven expertise in high-volume data management.
Accuracy and confidentiality ensured with state-of-the-art tools.
Dedicated teams to meet your specific requirements.
Inbound Call Support
Our inbound call support services are designed to enhance customer satisfaction and loyalty by providing prompt, professional assistance.
Our Inbound Call Support Services Include:
Customer Service: Handling queries, complaints, and requests with a customer-first approach.
Technical Support: Assisting customers with troubleshooting and resolving technical issues, backed by our experience at Dell.
Order Management: Processing orders and managing customer accounts.
Helpdesk Services: Acting as the first point of contact for resolving issues and providing guidance.
Why Choose Us for Inbound Call Support?
Experienced in delivering exceptional customer service for global clients.
Multi-channel support, including phone, email, and chat.
Comprehensive training programs to ensure our team aligns with your brand.
Chat Support Services
In today’s fast-paced digital environment, chat support is essential for real-time customer engagement. Our chat support services are tailored to provide instant solutions and build lasting customer relationships.
Our Chat Support Services Include:
Live Chat Support: Assisting customers with real-time responses to inquiries.
Technical Chat Support: Offering step-by-step guidance to resolve technical issues.
Sales Chat Support: Engaging potential customers and driving conversions through persuasive communication.
Social Media Chat Support: Managing customer interactions across social platforms to enhance your brand’s presence.
Why Choose Us for Chat Support?
Instant responses to improve customer satisfaction.
Multi-channel chat capabilities for seamless communication.
Trained professionals to represent your brand accurately.
Our Services
Our Approach to Service Delivery
Customized Solutions: We understand that every business is unique, so we tailor our services to meet your specific needs.
Advanced Technology: Leveraging cutting-edge tools for data security, process automation, and efficient service delivery.
Continuous Improvement: Regularly optimizing processes to deliver better results and stay ahead of the curve.
Transparent Communication: Keeping you updated at every step to build trust and maintain transparency.
Industries We Serve
Healthcare: Back-office support for medical billing, patient data management, and insurance processing.
Finance: Data handling for financial services, customer account management, and retirement plan administration.
Real Estate: Managing property listings, customer inquiries, and document processing.
Retail & E-commerce: Order processing, inventory management, and customer support.
Technology: Technical support for hardware/software, live chat, and troubleshooting services.